Privacy Policy

Last updated: September 17, 2026

1. Introduction

This Privacy Policy explains how S6 AI Studio (“S6,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website, applications, and AI generation and video editing services (the “Service”). S6 AI Studio is operated by a sole proprietor based in Ontario, Canada, and offers the Service worldwide. This Policy should be read together with our Terms of Service.

2. Information You Provide

We collect information you give us directly, such as when you create an account, contact support, upload reference media, or write prompts for a generation.

3. Account and Authentication Information

This includes your name, email address, email verification status, profile/avatar image where applicable, and account timestamps. If you sign in with a password, we store your credentials in hashed form through our authentication system — we do not store your plaintext password. If you sign in with Google, we store the account link and the tokens and scopes necessary to maintain that connection. We also process session identifiers, IP address, user agent, session expiration, and short-lived verification tokens (for example, for email verification or password resets) as part of keeping your account secure.

4. Generation and Content Information

Depending on the model or feature you use, this may include your prompts, reference images, first/last video frames, generated images, generated videos, generated audio where supported, your selected model and settings, generation status and errors, provider job identifiers, credits consumed, and duration/resolution information. It also includes your Video Studio projects — timeline and track data, project settings, and references to uploaded or library media.

5. Billing and Transaction Information

This includes your plan, credit balances, subscription status, currency, cancellation state, Stripe customer and subscription identifiers, transaction/payment records, and credit ledger or grant history. We use Stripe for payment processing and do not ourselves store your full payment card details (see Section 10).

6. Technical and Session Information

We collect technical information needed to operate and secure the Service, such as IP address, browser/user-agent information, and session-related identifiers, including those stored in cookies or similar technologies (see Section 11).

7. How We Use Information

We use the information described above to:

• Provide, operate, and maintain the Service, including generating and storing your content;
• Process subscriptions, credit purchases, and other transactions;
• Authenticate you and keep your account secure;
• Communicate with you, including transactional and support emails;
• Monitor, improve, and troubleshoot the Service; and
• Meet legal, security, and accounting obligations.

8. AI Provider Processing

To generate content, we transmit relevant prompts and reference material to third-party AI providers — currently including Google (for Google authentication and Gemini/Nano Banana image generation), OpenAI (GPT Image generation), Black Forest Labs (FLUX image generation), Kling (video generation), and fal (Wan video generation), and this lineup may change over time. These providers process that data to produce your requested output. Their handling of your data is also governed by their own applicable terms and privacy policies. We do not control, and cannot guarantee, how long a third-party provider itself retains data it processes on our behalf.

9. Infrastructure and Service Providers

We use infrastructure and service providers to operate the Service, including Cloudflare (private media storage and delivery via R2), Neon (database infrastructure), Vercel (application hosting and analytics), Resend (transactional and service email), and Better Auth (the authentication framework used by the application). Some earlier-generation media objects may still exist on Vercel Blob, a storage provider we have moved away from for new content — we do not claim that all such legacy objects have been deleted. Each provider's handling of data is also governed by its own applicable terms and privacy policies.

10. Payments and Stripe

Subscription and credit-purchase payments are processed by Stripe using Stripe’s own hosted checkout. We do not ourselves store your full card number or other complete payment credentials — Stripe processes and stores that information subject to its own privacy policy and applicable card-network requirements. We retain Stripe-related identifiers (such as customer and subscription IDs) and transaction records necessary to administer your account and meet accounting obligations.

11. Cookies and Session Technologies

The Service uses cookies or similar required technologies to keep you signed in and to operate authentication and session security. We do not claim the Service is free of cookies — session functionality depends on them. We also use limited browser local storage for small, non-sensitive display preferences, such as your preferred currency or library layout density.

12. Analytics

We use Vercel Analytics to understand aggregate usage of the Service. We do not use Google Analytics, Meta Pixel, or TikTok Pixel.

13. Storage

Structured account and application data is stored in a Postgres database hosted by Neon. Media you upload and media generated for you is currently stored in private Cloudflare R2 storage. As noted in Section 9, some older media may still exist on Vercel Blob from an earlier version of the Service.

14. Data Retention

We retain information for as long as reasonably necessary to operate the Service, secure your account, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Different categories of information may be subject to different retention considerations — for example, billing and transaction records may need to be kept, or kept in an anonymized form, longer than other account data for accounting purposes. We do not commit to a fixed retention period that applies uniformly to every category of data.

15. Account and Data Deletion Requests

You may request deletion of your account and associated data at any time by contacting support@s6studio.app. An automated, in-app deletion feature is planned but not yet available — until it is, deletion requests are handled manually by our team. When an account is permanently deleted, we intend to cancel any active subscription immediately to stop future billing. We also intend to remove account content such as your generations and Video Studio projects and forfeit remaining monthly and top-up credits, while retaining or anonymizing certain billing and accounting records as described in Section 16.

16. Legal and Accounting Records

Even after an account is deleted, we may need to retain certain payment, billing, or transaction records — or a version of them with personal identifiers removed — to comply with legal, tax, or accounting obligations, or to maintain accurate business records. This is limited to what is reasonably necessary for those purposes.

17. International Data Transfers

The Service is offered worldwide and is operated from Ontario, Canada, using service providers that may process or store data in other countries, including the United States. By using the Service, you understand that your information may be transferred to and processed in countries other than your own, which may have different data-protection laws than your home jurisdiction.

18. Security

We use reasonable technical and organizational measures — such as hashed credential storage, private object storage, and session security controls — to help protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

19. Children’s Privacy

The Service is intended for users who are 18 or older and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at support@s6studio.app so we can address it.

20. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information — such as the right to request access to, correction of, or deletion of your data. We do not claim certification or compliance with any specific regional privacy framework, but we aim to honor applicable rights requests. To exercise any rights available to you, contact support@s6studio.app.

21. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above. Continuing to use the Service after changes take effect constitutes acceptance of the revised Policy.

22. Contact

Questions about this Privacy Policy, or requests relating to your information, can be sent to support@s6studio.app.